Please see weekly reports generated by Region VI NSOs, 12/6-11/2013:
San Diego VARO:
Continue follow-up with all offices regarding training, reports, veterans and VCMS, and all other issues that possibly come about during the week.
As for walkin in clients, it has been a rather slow week, possibly due to the holidays as we do not see as many veterans mulling about. Mostly those waiting for doctor appointments.
I continue to do sign offs daily and monitoring timecards, concur and VCMS. Continue follow-up on the NODs and appeals, as well as responding to phone calls, emails, claim review, researching claims and status, etc.
Eddie Kimes, NSO - Las Vegas:
Checked VCMS and SHARE for claim statuses and awards. Found award letters in Virtual VA to input for Monthly Report. Increase claim for veteran produced retroactive pay in the amount of $41,313.
Filed new claims-service connected increased evaluation and dependency claim. Completed claim for veteran who brought in all necessary documents.
Went to Vet Center to meet veteran to file service connected claim, made appointment, answered general questions and veteran consultation purposes.
Joseph Phillips, NSO - VAMC Long Beach, CA:
Assisted a veteran in changing her discharge condition from personality disorder to PTSD. This also resulted in her being medically retired from the Army. I counseled several Vets� and their families on pension with A&A. This was done on the phone and with e-mails. I continue to be the go to guy for several social workers here at the LB VAMC. Advised Vets in our waiting room the importance of knowing what VSO has their POA and seeing that person only. I continue seeing Vets about a myriad of veteran�s services. I inputted award letters into VCMS and updated diary entries.
Tony DeVore, NSO - VARO San Diego, CA:
Met with veterans and filed additional evidence, spoke with appeals regarding upcoming hearing.
Made several telephone calls to veterans regarding their claims/appeals and entered specific data into VCMS.
Continuing purging and checking Share and Vacols on any pending claims/appeals. Continue to enter awards, letters and misc. info, making up folders and general office duties.
Arthur Harris, NSO - VARO Oakland, CA:
This week has been slow the number of phone call have been down due to the holidays, this includes the veteran walk in�s. We have one meeting with the VA, topics were VBMS updates, SEP and the retirement of our current director. Spent significant time trying to update the pending case list on VCMS.
Tennell Brady, NSO - VARO Los Angeles, CA:
During the week, this office met with many veterans, responded to calls and submitted claims to the VA. Continued instructing new employees regarding rules and policies of the Military Order of the Purple Heart, including login procedures for VCMS, ADP, Concur, and other tools used in this office. Assisted the new employees with material contained in NVLSP manual, and test. I accompanied D. Soto to Wadsworth Hospital to get computer access and hospital ID card.
Ron Quinata, NSO - Guam:
Assisted veterans/dependents; DICs recurring claim, award ltrs, recurring claims and New POAs. Visited VA website for updates...printed new compensation rate schedule for 2014, etc. Continued administrative work in the office i.e., at least 20 telephone calls, email responses.
Jay Parker, NSO - VARO Phoenix:
General office duties, review decisions, data entry, speaking to clients, returning calls.
We had another meeting with coaches and the service center Manager about the coordination of SEP to e-benefits. A number of issue�s were brought up. I brought up for discussion the issue of 21-22�s. As everyone knows the new form was to stop for one thing not finding out you have POA until the vet files a NOD. That was postponed until further notice.
This RO has been with holding retro from veterans even though all the conditions are combat related. They did stop doing this error after I was successful with a couple of cases. Now somebody new upstairs is at it again. We met on that subject this week, it seems encouraging.
Cheryl Paden, NSO - VAMC Tucson:
Submitted claims and have spoken to Jay about a Veteran to find best ways to help them and to find 2 claims that VA had lost, which has been corrected and the claims are now active.
Returned messages and I have been getting referrals from Veterans and medical staff at SAVAHCS. Reviewed decision letters and entered all information into VCMS.
Gave paperwork/homework to Veterans so I can submit FDC claims for them. Reviewed decision letters, worked on filing and general office duties. Continued other normal daily activities, filing, reviewing and responding to emails, telephone calls, I am also working on the pending claims report ,etc.
Returned messages and I have been getting referrals from Veterans and medical staff at SAVAHCS. Reviewed decision letters and entered all information into VCMS.
Gave paperwork/homework to Veterans so I can submit FDC claims for them. Reviewed decision letters, worked on filing and general office duties. Continued other normal daily activities, filing, reviewing and responding to emails, telephone calls, I am also working on the pending claims report ,etc.
Raphael Paris, NSO - VARO Honolulu:
Conducted interviews with veterans and family members seeking help for service connection compensation. Met with veterans to discuss VA award letter for increase compensation. Submitted FDC claim and new evidence for pending claim to VA , 2 new POA's.
Attended 72nd Anniversary of Pearl Harbor Day Commemoration, sat with Hawaii Rainbow MOPH Chapter to include past National Commander MOPH and MOPH historian and spouse.
Received correspondence and award letters for both Honolulu and Guam, mailed out letters to Guam. Returned/receive calls from veterans asking for status of claim, also spoke to veterans in reference to VA examinations.
Continue input into VCMS of awards, claims, etc. General office duties, including making of new files,purging. Follow-up on pending claims.
Breana King, NSO - VAMC Loma Linda:
Met with Raymond Wetzel, Adjutant and Life Member from the local Purple Heart Charter. Mr. Raymond is trying to get more of our OIF/OEF involved in his Chapter and has asked my assistance in passing on the information to my Vets to get more participation from them.
Spent the week seeing Veterans, submitting additional evidence and pending claims. I continued working on my end of the year purging files, returning calls, and inputting information in VCMS.
Michael Mullen, NSO - VAMC La Jolla:
It has been a much busier week than the last. I was answering a lot of calls, returning messages, I saw a lot more clients than last week, I submitted evidence for existing claims, and I entered a couple of ratings. Other than that, I completed some VA required TMS training. I�m still printing on a network printer on the other side of the hospital. I last called IT 2 days ago and they told me that someone is still assigned to my work order.
Erin Hamlin, NSO - Salt Lake City:
Out on Admin/Bereavement Leave on 12/5, 12/6, and 12/9. Have been making and returning numerous phone calls, seeing numerous clients both walk-in and by appointment. Reviewed Utah Rating Decisions, BDD/PLCP Rating Decisions and PLCP SOCs. I forwardedPLCP Development Letters.
No comments:
Post a Comment