Weekly reports generated by Region VI NSOs, 1/9-15/2014.
San Diego VARO:
Traveled to VAMC La Jolla on two occasions to discuss claim with veteran who has brain, bilateral lung cancer. Met with M Mullen on 2 occasions at VAMC La Jolla to discuss other veteran matters. Also spoke with Art in Oakland, Adale and the veteran regarding her moving to Reno, which is out of CA jurisdiction and she is unhappy that Art won't help her. Art actually got her raised from 20% to 60%, and has a pending reconsideration on one of her issues that is being handled now through Reno. She lives to far to travel to Las Vegas to see Eddie and I explained to her to actually go to the VARO in Reno to discuss her claim and submit any further evidence she may have in support of same.
Training of new NSOs and AAs in both VARO San Diego and VARO Los Angeles locations continue. Continue on Follow-up with NODs and Appeals, as well as responding to phone calls, emails, claim review, etc.
Received and reviewed several Annual Training Records. I expect to receive the balance of them this week in order to transfer to National for review.
Review timecards, concur and updating data as needed. Also, continue to review data in VCMS and checking Share/Vacols, Virtual VA, etc. for accuracy.
Continue daily sign offs at the 4 separate buildings, (two of which have more than one location (floor) to sign off at), which all require sign offs twice per day.
Eddie Kimes, NSO - Las Vegas:
Checked VCMS and SHARE for claim statuses and awards. Conducted veteran consultations. Filed new service connected claims and POA�s. Mailed claim information and request records information to veterans .
Went to Vet Center for veteran consultation. Continue general office duties.
Joseph Phillips, NSO - VAMC Long Beach, CA:
Continue seeing Vets about a myriad of veteran�s services. Inputted award letters into VCMS and updated diary entries and received a retro pay of $110,940.00. Assisted a nearly homeless couple with finding affordable housing. SSVF would not work because their paying too much rent. Made early appointments for Vets to accommodate their work schedules.
ALL of the VSO�s here in Long Beach continue to experience Dr�s unwilling to fill out DBQ�s. We are going to request that this issue be discussed at our next quarterly meeting with the Director.
Tony DeVore, NSO - VARO San Diego, CA:
It has been a very busy week with appointments. Several new claims filed with the VA and Award Letter & Rating Decisions received and entered into VCMS. One veteran received a Retro Payment in the amount of $43,000.00. Also prepared for an upcoming hearing, continue training of new AA, as well as general office duties, returning telephone calls, emails, etc. All in all a very productive week.
Arthur Harris, NSO - VARO Oakland, CA:
This week the phone calls have returned to normal after the holidays, the amount of appointments are still low. However the office has been dealing with a high volume of appeals to start off for the year. VCMS updates are continuous, to include checking SEP and VBMS.
Continue general offices duties.
Tennell Brady, NSO - VARO Los Angeles, CA:
During the week, this office conducted numerous live interviews, responded to telephone calls and submitted claims to the VA. Continued tutoring new employees with regard to completion of Basic NSO training, and Trip training.
Continue input into VCMS of awards, claims, etc. General office duties, including making of new files, filing paperwork with the VA and reviewing VA awards and denial of claims received.
Johnnell Jackson, NSO - VARO Los Angeles, CA:
Sat at the front desk answering multiple phone calls, studying as well as taking exams. Assisting Tennell in helping the veterans with questions, faxing, filing, sending mail to their designated area, and stored vet info to be date stamped.
Daniel Soto, NSO - VAMC Sepulveda/Wadsworth:
Assisted Tennell with interviewing clients, preparing forms and copies of required documents. I am also completing the NSO training manual course and VCMS trainer course.
Ron Quinata, NSO - Guam:
Had several veteran appointments and walk-ins, both veterans and dependentsand filed DIC claim. Attended MOPH Chapter Meeting. Entered a BVA Award with retro payment: $68,394.95 Continued administrative work in the office i.e., updating VCMS, following up on letters received, filing letters received, and several telephone calls, email responses.
Jay Parker, NSO - VARO Phoenix:
It has been a slow week for decisions and claims submitted. It has been very busy all week with veterans wanting to file claims and here to see what they need to do. Most of those will return with the proper information to file a claim.
I have been having meetings with the Director and service center manager on changing their outlook on singing off on a state document so the state will issue a free fishing license to veterans who are 100% P&T.
The AA continues to purge files trying to make more room. We are pretty much out of filing space.
I continue to search for the lowest priced office supplies. For example, the other day I found the purple insert folders for $15.29 per hundred vs. Millers at $43.00 per hundred.
I continue to visit the hospital once or twice a week and the Vet center at least once a week. I also visit the State Veterans Home when needed. The last Wednesday of the month I meet MOPH foundation members at the hospital. We pass out information and answer questions.
Review decisions, write claims, general office duties.
Cheryl Paden, NSO - VAMC Tucson:
Submitted claims, all of which were FDC.
Returned messages and emails some tring to find out what they need to bring in to start a new claim and some to get updates on their pending claims.
I gave paperwork/homework to Veterans so I can submit FDC claims for them.
I have reviewed decision letters, continued other normal daily activities, filing, reviewing.
I am doing research on Korat so I can do a fully developed claim for a veteran that was stationed there.
Raphael Paris, NSO - VARO Honolulu:
Conducted interviews with veterans seeking help for service connection compensation, submitted 21-22 for representation .
Met with veteran�s from neighboring islands who came in for C&P examination. Several veterans came in to find out status of claim. Submitted 526 for claims to include evidence. Submitted evidence to support proposal reduction for Guam veteran per NSO Guam, also from NSO Guam I submitted financial hardship documentation to expedite veterans claim.
Received correspondence and award letters for both Honolulu and Guam, mailed out letters to Guam. Returned/receive calls from veterans asking for status of claim.
Continue input into VCMS of awards, claims, etc. General office duties, including making of new files,purging. Follow-up on pending claims.
Breana King, NSO - VAMC Loma Linda:
I saw a few Veterans, signed a few new POA�s, sbmitted additional evidence for claims and checked on pending claims and appeals status updates for Veterans. I am still finishing up my office purging. Also made sure all mail was sent out and all documents were entered into the system and filed for the week. My office was closed on Tuesday due to a medical illness with my daughter.
Michael Mullen, NSO - VAMC La Jolla:
It has been a pretty average week. I answered calls, returned messages, and saw a lot clients. I submitted evidence for existing claims, entered ratings, and made a couple of visits around the hospital and to the psychology inpatient unit. I also had my monthly VSO meeting with the VAMC San Diego director today. IT finally stopped by and completed my work order to reconnect the fax machine in my office. For the most part, it was a normal week for me at the hospital.
Erin Hamlin, NSO - Salt Lake City:
Made and returned numerous phone calls. Reviewed Rating Decisions, BDD/PLCP Rating Decisions and had no PLCP SOCs. I forwarded BDD/PLCP Development Letters and BDD/PLCP Submittals for other Service Offices. I continue my efforts to go through my office files and get them in order.
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